FAQ

I am planning a photo shoot do you rent on an hourly basis?

Please email us at kasia@vintagerentals.ca or have your photographer contact us at 647-287-5775 to determine your exact needs.

Do you have a showroom?

As it gets colder in the barn during the winter months we rent showroom space inside McLean Sherwood Party Rentals located at 93 Heart Lake Road South Brampton, On L6W 3K1 so you can drop by anytime Monday to Friday 10-5 & Saturday 10-4. If you would like a personal appointment to discuss your event please contact us at 647-287-5775

Can we pick up?

YES Some items may be picked up.Larger items are delivery only.Pick ups can be done during the week prior to your event.Deliveries are normally done on fridays & picked up on Sunday.

Our florist would like to pick up all of the floral containers a few days early so they can arrange flowers ahead of time & is this okay & is there an extra charge?

No there are no extra charges & yes they can pick up ahead of time. We also can deliver if we are available at no extra charge.

Am I responsible for items stolen or damaged at my event ?

We understand that things happen but you are responsible for any damages, breakage and theft. You will be charged replacement or repair costs for the item. We require a credit card for security against loss and damage. Your card will not be billed unless damages/theft occurs.

What are payment terms?

All rentals must place a 25% deposit ,in cash,Visa, Mastercard or e-transfer in order to confirm pieces for your event. Balance must be paid in full 2 weeks in advance. Day of Services will be billed day of completion by cash, Visa or Mastercard. A credit card must be given for security

Can you style my event?

We are here to help you add your style to your event or we can work with your planner.

The best events have thoughtful personal touches . We offer furniture, china, cutlery, glassware, centerpieces, dessert dishes, as well as unique details, market floral and paper pieces. We have carefully chosen items that look amazing when put together for ceremony, cocktail & lounge, reception, sign in, photo, dessert tables. We will recommend any other professionals to help make your event amazing.

Do you offer day of styling, set up & tear-down?

Yes we do on a pre-determined agreement Set up & tear-down fees are based on an hourly rate and the number of staff needed to complete the agreed upon services. Please note that paper items must be stored inside & can not be set up in outside locations until the day of event.

Do you set the items up?

Rental items will be delivered only to a secure covered location and will be stacked neatly together in one area with the exception of harvest tables and large pieces which are placed according to your layout provided

When do you deliver?

Normally we deliver on the day before the event (Friday) and pick up on the Monday. Arrangements must be made in advance for all other times or specific requirements. Please note that you are responsible for the rental items for the duration of the rental. If the event is being held in a tent we will do our best to co-ordinate with the tent company.

Do you charge for delivery & pick up?

Location and rental order determine delivery/pick up fees.Large items, location, set-up and venue accessibility determine delivery charges. Prior on-site visits will be done as soon as possible to determine costs and accessibility.When requesting a price please detail event location(city) & venue and any pertinent details in order to help us give you an estimate.

What is the Process?

Our process is simple. Contact us today to get the process started.  E-mail us at kasia@vintagerentals.ca or call us at 647-287-5775 to set up an appointment to discuss your needs and view our pieces.